Shipping & Returns –

Shipping & Returns



BulkECandy is the best place online to buy delicious candy! For a limited time only, you can now scoop up even sweeter savings on BulkECandy’s already low prices! Just enter our promo code “CAFSHIP” at checkout to receive FREE UPS ground shipping for anyone in CALIFORNIA on orders $50.00 or more without shipping! Offer available online only. One promo code per order. You must enter promo code CAFSHIP at checkout. reserves the right to limit usages (including after you have submitted your order). Special pricing or offers are good only while supplies last. No rain checks or substitutions. Offer is not valid on phone orders or orders made on partner business sites.

Shipping: We want to make sure you get your candy safely as it leaves our warehouses. All packages include bubble wrap around sensitive items, and often are double-boxed. 

All shipments depart from Los Angeles, California normally within 1 business day of your order being placed. Certain items may require additional handling time due to season, stock, or rarity.  If you need your order by a certain date, please leave us a note on your order and/or opt for a faster delivery service.

Our default shipping method is via UPS Ground but faster shipment options are available below: 


  • United Parcel Service (Next Day Air Early AM)
  • United Parcel Service (Next Day Air)
  • United Parcel Service (Next Day Air Saver)
  • United Parcel Service (2nd Day Air)
  • United Parcel Service (3 Day Select)
  • United Parcel Service (Ground) (Default)
NOTEIf you your business has their own UPS or FedEx account to use instead of ours, please contact us for special instructions before checking out. 

Local Pickup: Local pickup is unavailable.

International Shipping: We only ship within the United States at the moment

Returns: Returns accepted within 5 days of the delivered date. All returns are subject to a 15% restocking fee. If any of your product is defective or otherwise unsatisfactory, please call 1-562-928-0023.

Note: We are not responsible for returned packages and cannot refund any shipping charges.

Shipping Tips

Shipping Candy in Hot Weather:

Bulkecandy wants to make sure you get your order in the same condition as it left us. Many chocolate items candies melt in temperatures over 75 degrees. Here are some tips to make sure you get unmelted product.

1) Ship to your Business/Work Place/Commercial (non residential address)
Shipping to your business is extremely beneficial in getting your order safely. UPS delivers to businesses throughout the day and reserves residental deliveries to the end of the day. Some UPS drivers leave packages outside of your home leaving your package subceptible to heat. Prevent this by shipping to a commercial address and save money in the process!

2) Add Ice Packs
Adding an ice pack to orders will help prevent melting. We highly recommend during the summer/warm months to take advantage of these low-priced ice packs. If you're not sure whether you need ice packs, please look at Tomorrow's National Heat Index to determine if neccesary.

3) Use Expedited Shipping

If you have product that will melt, we highly recommend you using an expedited service via UPS. All expedited orders include ice packs automatically. 

4) Require Signature
UPS drivers can leave packages unattended if no one is available to accept your package based off of their own discretion. We have no control of their actions and are not responsible for any lost and/or damaged goods.  Please add "UPS Require Signature" to ensure your package gets signed for.  Alternatively, if you can ship to your business/work, this option isn't necessary.

5) Heat Index Map of the USA


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